We would like to inform you that based on the current European legislation, the responsibility of the products for sale is borne by the trader. In practice this means that the products purchased by the consumer are covered by a minimum two-year legal guarantee. Therefore, within these two years the consumer has the right, in the event that he considers that a product is defective or does not correspond to the advertised appearance or function, to send the product to the respective trader and then the trader undertakes the verification process or not what the customer says (verification is done either by the store itself or by the manufacturer/importer). In the event that the product proves to be defective due to manufacturing, then the consumer may request repair of the product or replacement of the product or reduction of the price or cancellation of the contract and a full refund of the amount paid. If the product is not found to be defective then it is simply returned to the consumer. Also, in the event that the customer sends a defective product to the store, then he pays the shipping costs himself (it must be stated in the Terms of Use that the costs are borne by the consumer). If the product turns out to be defective, then the shipping costs must be reimbursed by the store to the customer. You can also see the corresponding links:
https://europa.eu/youreurope/citizens/consumers/shopping/shopping-consumer-rights/index_el.htm#changed-mind-distance-1
1. Terms The "Smart Ly" company reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, in accordance with its needs and business ethics. The company "Smart Ly" undertakes the obligation to inform users of any modifications as well as any change, through the website of this online store.
2. Information and Products Provided.
The company "Smart Ly" is committed to the quality, completeness and validity of the information listed on the www.smart-ly.grr website, both in terms of the exact information displayed and the services provided by its online store, under the reservation of any technical or typographical errors, which cannot be predicted or have occurred unintentionally or interruptions of the website due to force majeure. The products sold by our company are manufactured to be available and used in the market. The technical characteristics as and other details of the products sold are available and you can find them on our website. By "clicking" on each product you can see its photo and description.
3. Limitation of Liability The company "Smart Ly" is not responsible towards customers / users for damages that may arise from the execution or non-execution of their order (except for the cases of paragraph 11 "Withdrawal / Return / Replacement of Products"). It also reserves the right to deliver the goods in cases of force majeure. The online store www.smart-ly.gr cannot provide any guarantee for the availability of the products, but it guarantees the timely information of the final consumers about their unavailability. The online store www.smart-ly.grr provides the content (eg information, names, photos, illustrations, etc.), products and services available through the web site . In no case is the online store of the company "Smart Ly" liable for any legal or civil and/or criminal claims nor for any damage (positive, special or cumulative which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) from website visitors or third parties for a reason related to the operation or non-operation and/or use of the website and/or inability to provide services or /or information made available by him and/or any unauthorized third party interventions in products and/or services and/or information made available through him.
4. Intellectual Property Rights
This website is the official online store of the "Smart Ly" company. All the content of the website, including images, graphics, photos, designs, texts, services and products provided are the intellectual property of the "Smart Ly" company and are protected under the relevant provisions of Greek law, European law and international conventions. Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the Content is prohibited